Though accounting may seem like a dense and complex subject, this course is designed to present the accounting cycle in an accessible and logical manner. It will provide you with a solid understanding of basic accounting principles and will introduce you to financial statement analysis.
This is the capstone course in the Saylor Customer Service certificate program. The courses included in this program are designed to prepare students for the professional world of customer service. These certificate program courses provide a solid knowledge base in the areas of computer skills, business communications, and best customer service practices.
This course is intended to help you showcase your personality, strengths, interests, and abilities to potential employers through the interview process.
This course will introduce you to the basic knowledge and skills required of paralegals. By the end of this course, you will have a clear understanding of what a paralegal does, the skills needed to be a successful paralegal, and what it will take to begin a career as a paralegal.
The goal of this course is to help you develop the fundamental skills critical to payroll operations, and to help you understand state and federal compliance. This will provide you with a foundation for becoming more versed on the depth of payroll as an intricate component of human-resource management, and business overall.
The professional world can be full of challenging situations, including conflicting personalities, miscommunication, and cultural differences. In this course, you will learn about typical workplace etiquette protocols, communication standards, and cultural awareness strategies in order to navigate these common obstacles as smoothly as possible.
This course is designed to provide adult learners with the basic skills they need to write effective documents in the workplace.
This course will help you effectively develop employment application materials for todayĺÎĺs job market by honing your resume writing skills, providing you with tools to create an impressive resume (or to improve the one you already have), and giving suggestions on developing an effective cover letter
This course will provide you with a comprehensive introduction to spreadsheets; it is designed for first-time users with very little or no exposure to the subject.
A survey of several time management tools and techniques that can be applied to most work and life situations.
This course is designed for the novice who has little or no word processing experience; it provides an introduction to word processing. In it, you will explore word processing skills while also learning to create a basic business letter and a business memo.